dony isnandi journal

Menyambung Permasalahan Penyakit HP dv2000, akhirnya saya mengirimkan e-mail ke HP Executive Team(Mark Hurd) yang isinya:

Dear Sir,

I have a broken HP Pavilion DV2100 CTO with the infamous Nvidia Go7200 problem laid in my home now. It’s already past my warranty period. I try to call to local HP support here in Malaysia but they basically tell me to bring it to support center to have it check and they tell me that they will charge the inspection even if I decided not to fix the notebook. So I did not bother to bring my notebook to support center to fix it as I’m sure they will charge me with an outrageous amount (that almost the same as buying a newly budget notebook right now).
I just wanted you to know that I’m very disappointing with HP notebook quality and how HP handle this problem. As an IT Professional and my whole life depend on computer, I’m surely have to buy a new notebook and it won’t be a HP brand anymore. And I’m will surely pass along this knowledge to my relative and client to make sure that they did not do the same mistake that I do.

Thanks and have a great day

Hampir pasti tidak akan ditanggapi seh. Tapi setidaknya hati puas

By donie on Jul 31, 2008